Damaged Defective or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 48 hours of delivery so we can make it right.
To request assistance, please provide:
- Your order number
- Clear photos of the item
- A brief description of the issue
Once reviewed, we will determine the appropriate resolution, which may include:
- A replacement item
- Store credit
- A refund (if applicable)